Masterpix Reviews

Masterpix has an overall rating of 1.8 based on 18 reviews. Customer feedback on Masterpix is mixed.

1.8/5.0

18 reviews

5 Stars

0

4 Stars

1

3 Stars

3

2 Stars

5

1 Star

9

All Masterpix Reviews (18)
ARNOLD
May 28, 2026
"Pretty good, just a little expensive"
The print turned out nice overall, and I’m fairly sure I’d order again if I really needed something similar. That said, the price felt a bit high for what it was, and the shipping ended up being more than I expected. It’s not a bad product by any means, I just feel like the value could be a little better.
Marcia_larson71
May 14, 2026
"My order from masterpix.com showed up fine..."
My order from masterpix.com showed up fine, and thankfully the print wasn’t damaged. That part was good, really good. But the packaging itself felt basic to me. I was expecting a little more padding around it, especially for something being shipped. It worked out this time, but I do think it could be packed safer
robert.Ohno
May 06, 2026
"Looked great online, but the print was blurry"
I was disappointed when my order showed up. The photo looked really sharp on my screen, so I was expecting the print from Masterpix to have that same crisp look. Instead, it came out soft and kind of blurry, especially in the face and background details. It had a bit of a bait-and-switch feeling because what I thought I was getting didn’t really match what arrived. From across the room it’s maybe okay, but up close it just doesn’t look worth the price.
james-Esparza
May 06, 2026
"Too frustrating to order on my phone"
I was trying to order a glass print from my phone, but the site kept jumping around and I didn’t feel confident that my upload or order would go through correctly. The upload section was confusing, the buttons weren’t easy to find, and I ended up having to start over twice. After about 20 minutes, I decided it wasn’t worth risking a messed-up order and gave up. The shopping experience just didn’t feel smooth or reliable.
Joseph_reed04
April 29, 2026
"I ordered a specific print size..."
I ordered a specific print size, but what showed up didn’t match it. It makes me a little unsure about the quality control, since the size should be one of the basic things to get right.
hello_dwayne812
March 26, 2026
"Helped a bit, but the issue never really got sorted"
I had a problem with my order and thought it would be something they could fix easily. To be fair, they did respond, so it wasn’t like I was completely ignored, but the replies mostly just led to more back and forth without a clear solution.
After waiting a few days, it still wasn’t resolved in a way that actually helped me. I appreciated that someone was answering, but it kind of felt like they were more focused on closing the ticket than fixing the problem, which was frustrating.
WilliamHarden_51
March 24, 2026
"Not a lot to pick from"
The site itself was fine and easy enough to use, but the selection was disappointing. I kept expecting to find more options or different styles, and there just wasn’t much there. Like, how is this okay for a shopping site? It wasn’t terrible, but I definitely thought there would be more to choose from.
edwina.Cobb
March 18, 2026
"Print didn’t come out right"
The print came out disappointing. The colors looked dull and the whole thing was kind of blurry compared to the file I sent in, so I was expecting it to be a lot sharper. I also felt like I got passed around a bit when trying to figure out what happened, which made the whole experience more frustrating. Not really happy with how it turned out.
Opal.irvin
March 14, 2026
"Still Waiting on Support"
I reached out to support twice and still haven’t heard a thing back. I get that things can take time, but being forced to just sit around and be patient with no update is really frustrating.
virginia_Anderson81
March 09, 2026
"Shipping was slow"
The order itself was fine, but wow, the shipping took way longer than I expected. Annoying. I wasn’t in a huge rush, but it still felt like I was waiting forever.
Todd_canaday05
March 05, 2026
"It looked really nice when I first..."
It looked really nice when I first got it, but wow, the material turned into a little Scratch Magnet 3000 way faster than I expected. I wasn’t even being rough with it, and it still started showing marks quickly. Kind of a letdown, honestly.
angiehullihen1144
January 31, 2026
"Colors seemed really off"
I’m not totally sure if it was my screen settings or the file or what, but the colors on the print came out looking different from what I expected. They didn’t really match what I was seeing on my end.
hello_keely524
January 30, 2026
"Nice smooth finish, a little glossy"
Overall, I think the finish looks nice. The surface came out smooth and clean, which I really appreciate. To be fair, it’s just a bit shinier than I personally prefer, but that’s more of a taste thing than a real flaw
KRUM
January 24, 2026
"Upload was fine, but the design took a minute"
Uploading everything was straightforward and not a big deal. The design part did take a little longer than I expected, though. it was okay overall. Then suddenly I was like, wait, why is this taking so long? But it got done in the end, so no major complaints...
nathan.Gotay
December 23, 2025
"Took forever to get made"
I ordered this thinking it would be a quick thing, but the production time just kept dragging on. Maybe I missed something, but I also feel like they didn’t really explain what was going on, so I was just kind of waiting around not knowing. It ended up being really frustrating, especially because if it takes that long then it should at least feel faster somehow. I probably wouldn’t order again
Margret-boyer
December 15, 2025
"Promo code didn’t really help"
I tried placing an order on masterpix.com because they were showing a discount promo, but when I got to checkout, the code just wouldn’t work. I double-checked the dates and the terms to make sure I wasn’t missing something, but it still wouldn’t apply.
When I reached out to support, the response was vague, and by the time anything could’ve been sorted out, the promo was already over. It just felt like a lot of wasted time and kind of misleading, if that makes sense. I don’t think I’d order from them again
harry_Richardson00
December 09, 2025
"Limited customization, which felt avoidable"
I was hoping for more ways to tweak things to my liking, but the customization options felt limited. It wasn’t a huge deal, but it seems like an avoidable downside.
Regina_hess00
December 08, 2025
"The print itself looked good, so no..."
The print itself looked good, so no complaints there. But trying to figure out how to hang it was more annoying than it needed to be. The options were limited, like some tiny wall-mounting overlord decided we only get one acceptable method. It’s fine once you deal with it, but definitely not the easiest setup.
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